The Adviceguide website is the main public information service of Citizens Advice, providing people with round-the-clock access to CAB
free, confidential and independent legal advice

Find out about Connexions in other parts of England

Information about consumer rights

The YOT has one simple aim which is to prevent offending by children and young people.
The ‘law’ is the set of rules by which our society manages itself, and these are designed to help and protect you and your family. There are national laws and local by-laws.
As far as young people are concerned there are national laws that say how old you have to be before you can drink alcohol, smoke, drive a car, have sex, get married, do certain jobs, vote in a local or general election.
You may not feel it’s the case but these laws are designed to give you protection and to stop you being exploited!
You can find out more about when you can legally do things by looking at the ‘Your rights’ section on Connexions Direct.
If you’ve got yourself into trouble you might find that the YOT (Youth Offending Team) is involved in helping you; their website tells you more about how they’ll help and support you.
If you are suspected of a crime the police have the right to:
You have the right to:
You are also entitled to free legal advice and you may be accompanied by an adult if you are under 17.
For more information visit Community Legal Service or telephone 0845 345 4345
As a consumer you should:
The retailer must:
For more information try Legal Services
There are also rules called ‘local by-laws’ which are determined by the local authority, and these for example will say what sort of part time jobs you can do while you are still at school. To find out more you’ll need to contact the local authority.
Advice Guide has useful help on all matters.
You can use the library in your Connexions Centre too as it has information for you to read or take away. Go to Weblinx for more useful websites.